Delete your account
Coachsmith
Draft: not yet reviewed by a lawyer
This is a placeholder written before launch. It is not the final delete your account and is not legally binding. Questions in the meantime: support@getcoachsmith.com.
You can delete your Coachsmith client app account (including a coach's own branded app built on Coachsmith) at any time. Deleting it is permanent.
In the app (fastest)
- Open the app and sign in.
- Tap your initials (top right) to open Settings, then Delete account.
- Type your account email to confirm, then tap Delete my account.
It takes effect straight away and signs you out on every device.
Without the app
Email support@getcoachsmith.com from the address you sign in with, with the subject "Delete my Coachsmith account". We'll confirm it's you and delete the account within 30 days (usually much sooner).
What gets deleted
- Your login, and every signed-in session.
- Everything you logged with every coach you work with on Coachsmith: workouts and sets, food logs, habits, body metrics, check-ins, progress photos and your messages with your coach.
- You disappear from your coach's client list.
What we keep, and for how long
- A record in your coach's account history that a client deleted their account, with no name, email or health data in it.
- Encrypted database backups roll off within 35 days. We never restore deleted accounts from them.
- Payments you made to your coach are kept by your coach's payment provider (for example Stripe), not by Coachsmith. Ask your coach about those records.
Coaches: closing a coaching business account is different, because it holds your clients' data. Email support@getcoachsmith.com and we'll help you hand over or export it first.